Knight Frank Facilities management offers service and advice to local developers and international corporations. We proactively manage facilities, provide accurate and timely information and identify methods and alterations to improve operations, drive down costs and provide a healthy, safe and productive working environment.
We provide professional facilities management support to developers. We were appointed to provide FM consultancy service for the retail, food and beverage mall of Cotail’s City of Dreams, overseeing the provision of our global facilities management services for an international corporation with properties in Beijing, Shanghai, Dalian, Chengdu and Guangzhou.
Our facilities management service includes:
- Facilities Management (FM) system review – We aim to monitor newly built properties or enhance current FM systems in existing properties. We provide training for client staff and advise on the procurement of new staff based on our enhanced system. To ensure successful implementation, we carry out audits to troubleshoot and fine-tune systems until optimal service is achieved.
- Fit-out guide & operators handbook – Our team produces a comprehensive user-friendly and compliant guide to help tenants fit-out retail units efficiently and safely, adhering to the design concept in accordance with international building and local government codes and ordinances. The Operators Handbook assists clients with services, management, safety and other development information to ensure successful launch and operation of businesses.
- Service charge report – We produce in-depth analysis of both OPEX and CAPEX forecasts which allow us to recommend service fees and other costs to clients. Our report includes recommendations on staffing, maintenance, cleaning and operating costs as well as capital expenditure forecasts over a ten year period.
- Global facilities management support – With the support of our global network we have the ability to make the most efficient use of resources to provide a standard management methodology and utilise our unique communication system between clients’ staff and our worldwide Facilities Managers.